Version History
Here you can find the changelog of Freshsales since it was posted on our website on 2016-11-02.
The latest version is 3.2.0 and it was updated on soft112.com on 25 April, 2024.
See below the changes in each version:
version 3.2.0
posted on 2024-04-18
Bug fixes:
Freshsales has fewer bugs now :)
version 3.1.1
posted on 2024-03-20
Bug fixes:
It’s fumigation time! We caught hold of some pesky bugs and made sure they don’t trouble you again.
version 3.1
posted on 2024-01-27
What is life but a series of small changes that make the whole greater than the sum of its parts? In this release, Freshsales mirrors life.
version 3.0
posted on 2023-12-19
Bug fixes:
Making Freshsales a better place, one less bug at a time.
version 3.0
posted on 2023-12-19
Collaborators in custom sales activities:
Now add collaborators (your team members) to custom sales activities like business lunches and onsite visits. This is particularly helpful when you need the rest of your team to be part of the activities you engage in. Collaborators will be notified when they’re added to these activities.
Bug fixes:
Making Freshsales a better place, one less bug at a time.
version 2.9.9
posted on 2023-11-17
Default number fields are bigger:
These fields support 16 digits before the decimal point (up from 11). So for fields like deal value, you can now store bigger values.
Related records visible inside custom modules:
If you have a custom module (like Properties), and you related it to a module (say Contacts), you’ll see the related contacts under your properties in a new section called “More.”
Rename your files:
When you upload a file, you can change its name.
version 2.9.9
posted on 2023-11-13
Some changes in this release are too nuanced to be described, but they’re significant enough to be felt—you’ll notice them soon :)
version 2.9.8
posted on 2023-10-10
Auto-fill deal names:
Based on details like related contacts, accounts, and type, your deal’s name is automatically filled. You can edit it anytime you like.
Save CPQ documents for quick access:
If you’ve got a contract related to a deal, save this document as a PDF in your phone, or under the Files section of that deal.
Add call duration in manual call logs:
Make your manual call logs more detailed by adding the call duration for them.
version 2.9.4
posted on 2023-05-18
Join Teams meetings from mobile:
If you’ve connected your Teams account to the Freshsales web app, use the mobile app to add Teams links to your meetings.
Permission for manual call logs:
In the web app, under Admin Settings > Roles, there’s a permission for manual call logs. This extends to mobile now.
Update to deals:
In the web app, under Admin Settings > Deals, admins can prevent users from setting past dates as a deal’s expected close date. This extends to mobile now.
version 2.9.3
posted on 2023-05-03
New language supported:
The mobile app is now available in Arabic.
version 2.9.2
posted on 2023-04-18
Bug fixes:
We squashed some bugs across the app.
version 2.9.1
posted on 2023-03-30
More flexibility with products:
Now add the same product to a deal (or a document) multiple times. You can also add a product whose price is zero.
Bug fixes:
We squashed some bugs across the app.
version 2.7.4
posted on 2022-05-17
Search for fields inside a record:
Instead of scrolling through a contact, deal or account to find the field you’re looking for, just search for the field.
Tap on a field to edit:
This one’s been long overdue :) Just tap on a field to edit it directly.
version 2.7.3
posted on 2022-04-27
More flexibility while adding products to deals:
Now you can edit the unit price and setup fee of a product when you add it to a deal.
Sales tax is now optional:
If sales tax doesn’t apply to your business, go to the respective document’s template (in the web app), turn off the Include sales tax toggle, and sync the document with your deal.
Bug fixes:
We squashed some bugs across the app.
version 2.7
posted on 2022-02-09
Trying to improve UX is like a carpenter chipping away. You slice something here, you polish something else there, and you hope your customer feels the difference. That's what we're doing with this release :)
For the sales activities you create, you no longer have to capture data with just the default fields. Add your own fields now.
version 2.6.8
posted on 2021-12-09
Mark sales activities as completed:
To make sure every sales activity gets the closure it deserves, now mark your meetings and all other activities as completed.
Bug fixes:
We squashed some bugs across the app.
version 2.6.7
posted on 2021-10-09
Trying to improve UX is like a carpenter chipping away. You slice something here, you polish something else there, and you hope your customer feels the difference. That's what we're doing with this release :)
Bug fixes:
We squashed some bugs across the app.
version 2.6.5
posted on 2021-08-30
Your Analytics widgets, now on mobile:
Mark a widget as your “favorite” to start seeing it on mobile.
Configure Price Quote (CPQ), now in mobile:
Create quotes from your mobile app and send them to your customers. Quotes can also be synced to your deals, so all context stays in one place.
Introducing caller ID in Freshsales:
Now find out which of your contacts is calling you, with the new caller ID for the Freshsales mobile app.
version 2.6.4
posted on 2021-08-09
We have a new name:
Our mobile app is going to be called "Freshsales." Nothing else changes for you-the app works exactly like before.
version 2.6.3
posted on 2021-07-13
New languages in the mobile app:
4 new languages are now supported-European Spanish, European Portuguese, Swedish and Korean.
Bug fixes:
We squashed some bugs across the app.
version 2.5.9
posted on 2021-05-07
Use Zoom in Freshworks CRM:
Add Zoom links to your meetings and join them right from your CRM mobile app. But first-make sure you’ve integrated with Zoom in the Freshworks CRM web app.
Bug fixes:
We squashed some bugs across the app.
version 2.5.5
posted on 2021-03-03
Send SMS from your CRM:
Send SMS to your contacts through one of these providers: Twilio, Zipwhip, ClickSend.
Check out from locations:
Now use checkout to keep track of time you spend in on-site meetings.
Bug fixes:
We squashed some bugs across the app.
version 2.5.3
posted on 2021-01-29
Introducing Products module in mobile:
Now manage your product catalog right from the mobile app.
Clone your records:
Now clone your leads, contacts, accounts, deals, and records in any of your custom modules too.
Bug fixes:
We squashed some bugs across the app.
version 2.5.2
posted on 2020-12-18
Bug fixes and enhancements.
version 2.5.1
posted on 2020-11-11
Updates in offline mode:
Now you can edit records offline and sync the changes when you’re back online.
Search enhancements:
We now provide the ability to search across 'all' modules in one-go.
Bug fixes:
We squashed some bugs across the app.
version 2.5
posted on 2020-10-20
Freshsales is now Freshworks CRM! If you're a Freshsales user, log in with your usual credentials; your experience remains unchanged. If you're a Freshworks CRM user, log in using your Freshworks CRM credentials.
version 2.4.6
posted on 2020-09-23
Create record teams:
Create ad-hoc teams that are specific to a lead, contact, account or deal. Team members can be assigned titles too.
Bug fixes and enhancements.
version N/A
posted on 2020-09-09
Offline mode update:
Offline support is now extended to custom modules.
Bug fixes and enhancements
version N/A
posted on 2020-08-26
Automatic call logs are back:
Get prompted to log a call automatically after you make an outgoing call or receive an incoming call from a lead in your account.
Bug fixes and enhancements
version N/A
posted on 2020-08-14
Your appointment, task, and sales activity detail pages have undergone a facelift towards a better user experience.
Bug fixes and enhancements
version N/A
posted on 2020-07-24
Design enhancements in record detail pages for a better user experience
Bug fixes and enhancements
version N/A
posted on 2020-06-30
Use the mobile app offline:
Add records and sales activities when you're offline, and edit them too. If you've downloaded important filter views when you're online, you can access them offline.
version N/A
posted on 2020-06-21
Add products to deals:
Now you can quickly add products to your deals in the mobile app. You can also edit your products' billing cycle, quantity and discount, plus you can remove products from a deal.
Bug fixes and enhancements.
version N/A
posted on 2020-05-16
Color change:
We’ve moved from amber to blue-right from the icons to the CTAs and toggles. Experience a brighter, clearer CRM as you move around.
Bug fixes and enhancements.
version N/A
posted on 2020-05-09
Use custom modules on mobile:
If you’ve created modules that reflect your business (like transactions or invoices) on the web app, they’re now available on mobile. You can edit and filter records in these modules.
Bug fixes and enhancements
version N/A
posted on 2020-04-17
Consistent date and time format:
The mobile app now reflects the same date and time format you set in the web app.
Bug fixes and enhancements
version N/A
posted on 2020-03-28
Quick links:
Save time searching for links you visit often by adding them as Quick links in Freshsales.
Create support tickets:
Tap on 'Create ticket' from a record's detail page and navigate directly to Freshdesk mobile app for creating support tickets.
Bug fixes and enhancements.
version N/A
posted on 2020-03-11
Number field formatting:
Mobile app now supports formatting of custom number fields. Formatting for number fields should be enabled from your form settings in web app.
Bug fixes and enhancements.
version N/A
posted on 2020-02-28
Roles and Permissions:
We've improved the overall experience of how users access Freshsales based on their roles and permissions.
version N/A
posted on 2020-02-19
New language:
Mobile app now supports Japanese language.
Bug fixes and enhancements.
version N/A
posted on 2020-01-17
Enhanced calendar:
On your home screen, you can now find sales activities other than tasks and appointments. We've also improved the interactions in your expanded calendar view.
Module permissions:
Modules to which users don't have access are not listed in the main navigation now.
Bug fixes and enhancements:
A bunch of enhancements to initialise and load the app faster.
version N/A
posted on 2019-12-27
Deal value metrics:
'Open deals' in home screen will now show deals belonging to the logged-in user only.
Crash fixes and enhancements:
Crash fixes, bug fixes, and a whole lot of performance improvements to make your app experience smooth.
version N/A
posted on 2019-11-20
🎯Enhancements and bug fixes to make your mobile experience smooth
version N/A
posted on 2019-10-11
🎯Snooze tasks: If you want to put off a task to a later date (or time), you can now snooze it.
🎯Manage check-ins for appointments: If your appointments don’t really need a check-in, you can disable it from the Freshsales web app’s Admin Settings.
🎯Bug fixes: Freshsales has fewer bugs now :)
version N/A
posted on 2019-10-01
🎯Share views with greater control: Your shared views can be read-only or editable, depending on permissions you grant your recipients. Plus you can decide if they can share the view with others.
🎯Bug fixes: Freshsales has fewer bugs now :)
version N/A
posted on 2019-09-13
🎯Private emails: If certain users are removed from email threads, they won’t have access to subsequent conversations in that thread.
🎯Private tag suggestions: For tags suggested to users, admins can now decide if users see only tags created by themselves or tags created by anybody.
version 1.1.2
posted on 2016-10-23
Required Custom Fields compatibility in Quick Add and Edit records